Project 1

Talkin

Secure messenger designed to protect users from spam and ensure privacy. It offers advanced privacy settings, an intuitive interface, and a tiered contact system for added protection, making communication both safe and convenient.

My Role

Product Designer,
Visual Designer, User Flow, Prototyping

Timeline

September - October 2023

Tools

Figma, Google Forms

Overview

In today's digital age, where user data and privacy face growing threats, there is an urgent demand for a messenger app that places a strong emphasis on safeguarding personal information and ensuring privacy.

We are developing a new app designed to provide people with a heightened sense of protection and security in their daily conversations and interactions.

Project Detail

Objective

Develop a secure messaging app, focused on user privacy, protection from spam, and delivering an intuitive, user-friendly interface.

1.Discover

Gather insights through research to identify user needs and pain points

Competitor Analysis
Competitor Analysis
User Research

Interviews and Survey Questions

I conducted qualitative research involving diverse participants, gathering valuable insights through in-depth interviews. This research enriched our understanding of user preferences and needs in the context of messaging apps.

Participants

Quantitative research

How concerned are you about the privacy and security of your conversations in messaging apps?
Responsive
How important is the presence of an auto-deleting chat timer feature in a messaging app to you?
Responsive
Would you consider switching to a new messaging app that offers better privacy and security features than your current app?
Responsive
How important is the "zero data storage" policy (no message or data retention) in a messaging app to you?
Responsive
Which messaging apps do you use most frequently?
Responsive
For what purposes do you primarily use messaging apps?
Responsive

2.Define

Clearly define the problem and set goals based on research findings

User Persona
Insights

Empathy mapping

We explored user emotions, needs, and frustrations with messaging apps to better understand their privacy concerns and spam issues. These insights shaped the design for a more secure and intuitive user experience.

Insights

User journey map

UJM

Problem Statement

Users of messaging apps face growing concerns about privacy and the constant influx of spam. Current platforms lack sufficient protection while maintaining an intuitive experience, resulting in frustration and diminished trust. There is a need for a solution that provides both strong security and ease of use.

3.Develop

Generate ideas, create prototypes, and test potential solutions

User flow
User Flow
Information architecture
User Flow

Low-Fi Wireframing

The low-fidelity phase is an initial design stage focused on creating quick and basic prototypes, such as sketches or wireframes, to rapidly explore and test ideas. It allows for quick iterations and validation before committing to more detailed designs.

Low-Fi

4.Deliver

Final implementation, user testing, and project outcomes.

Solution Highlights: Addressing User Pain Points

Key interface designs that address the primary user challenges, showcasing how the implemented features enhance usability and improve overall user satisfaction.

Solution 1

Friends Finder tool

Helps users easily locate and connect with friends within the app. The ability to add users who are nearby or add users who are already in the same group as you.

Compatibility Checker Tool
Compatibility Checker Tool
Solution 2

Group Settings

The app includes privacy and security settings for chats, allows sharing media like photos, videos, files, voice messages, and links, and offers features like Incognito mode, group invites, and owner-only message permissions.

Solution 3

Friends levels

Friends: Can view only your secondary profile information but cannot invite you to groups or share your profile with others.

Close friends: Can view all your profile information, invite you to groups, and share your profile.

Friends levels

Hi-Fidelity prototype

The high-fidelity phase is an advanced design stage where polished and detailed prototypes are developed, closely resembling the final product. This phase refines and finalizes the design for implementation, providing a realistic representation for thorough testing and stakeholder communication.

Hi-Fi

Key Learnings

Privacy is Paramount: Users prioritize privacy and security in their messaging apps, demanding strong protection features that don't sacrifice usability.

Simplicity Enhances Adoption: A clean and intuitive interface is crucial for user satisfaction, especially when managing advanced privacy settings.

Spam Control is Essential: Effective spam filtering and control features significantly improve user trust and engagement.

Customization Matters: Offering customizable chat and group settings, such as Incognito mode and message restrictions, allows users to tailor their experience to their specific needs.

Compatibility Checker Tool

Next Steps

Responsive
Responsive
Responsive

Thank you for your attention